strategic planning

Strategic planning is much more than the articulation of a strategy or plan and the allocation of necessary resources.  We have a simple and effective formula to path the way for success when operating strategically.  We are experts in showing you how to implement these four key steps to bring your thinking and planning to life.

facilitation / workshops

We will ensure seamless facilitation to assist organisations with their strategy and planning.  We run workshops to engage teams around collaborative practice and decision-making processes and manage complex team dynamics through modelling effective problem-solving techniques to ensure everyone is heard and considered.  We have a focus on maintaining constructive and professional team dynamics and inducing a sense of fun and collegiate responsibility toward the achievement of accountabilities.  We can tailor workshops to address the underlying needs of your organisation with our trademark attention to detail and exceptional communication and people skills.

Projects, Policies, Practice and Service Guidelines

Does your organisation experience difficulty allocating internal resources to review and develop the policies, procedures and guidelines required to support your teams?   We are experienced policy makers and have written and implemented policies, procedures and guidelines across Child and Family Services and Early Years Services.  We will ensure a consultative review and development process, by actively engaging subject matter experts across your business to ensure we understand your needs and requirements.  With close attention to detail and a focus on ensuring legislative compliance we will invest in delivering best practice guidelines that provide sound and carefully informed guidance to your people.

leadership coaching and development

If you are serious about ensuring self-efficacy on your path to inspirational leadership and working with people to design and deliver fair-minded goals and action plans to achieve excellence, we can help.  Leadership coaching encourages independent thinking and will equip you to think ahead, to anticipate problems, evaluate and utilise resources well, balance organisational and people needs and persist in the face of challenges.  Coaching builds ethical leaders who think things through, manage risks and take time to understand situations before making decisions and commitments.

We also offer a range of professional supervision and support packages (individual and group or team-based) to ensure best practice outcomes and service delivery across Child and Family Services in Victoria.

education and training

Providing education and training to our people are essential for organisational development.  We are experienced in designing and delivering training plans and programs to address needs identified through training needs-analysis.  We want to get other people excited about the things that we are excited about and we will provide products, services and recommend training and development activities to support your people and organisation achieve their best. 

service reviews

We are experts in conducting small and larger scale service reviews within the Child and Family Services, Early Years and educational contexts.  We offer experience in all aspects of service review including research and market data analysis, project planning, designing methodology, risk assessment and management, SWOT Analysis, consultation, report development, recommendations and evaluation. We use OPEN strategies to ensure outcomes are evidence based and undergo robust evaluation.

continuous improvement

A dynamic organisation requires a growth mindset and continuous improvement opportunities need to be realised on a day-to-day basis.  Problems can be prevented by standardising and synthesising learning across service delivery teams. 

We have extensive experience managing quality systems and continuous improvement in accordance with ISO 9001:2015 and the Department of Health and Human Services Standards.  We can create a continuous improvement system that will ensure your teams listen to each other and actualise potential learning and improvement.  We can also assist you to seize opportunities to develop systems and processes that optimise the potential for growth and team development.